Job Summary: Performs secretarial duties under general supervision including but not limited to: -Scheduling appointments, relaying messages, requesting refills on patient's behalf, scanning and filing in a fast paced environment. --Regularly answers the hunt line --Routinely answers calls prior to voicemail activation --Communicates appropriate and approved information to patients. Does not give medical advice without MD directions. -Provides practice support which could include switchboard coverage, patient check out, obtaining authorizations and various other practice assigned tasks. --Knowledgeable in all aspects of insurance authorizations. Obtains necessary referrals/authorizations from various insurance carriers as needed. Schedules outside imaging, MRIs, CTs, when necessary. Ensures authorizations are obtained prior to patient appointments. -Works closely with patients, physicians, residents, clinic, management and secretarial staff to facilitate efficient communication among all parties. -Utilizes knowledge of medical processes and office procedures at all times. -Effectively communicates and accurately documents via Epic EHR system relaying messages to Physicians and Patient Care team. -Ability to provide secretarial coverage (desk, phone, message, surgery scheduling coverage) during planned secretarial time away from the office. Familiarity with section co-workers duties when called upon for coverage. Capacity and willingness to work with & for others in section. --Maintains accurate schedule in EPIC. Blocking time where appropriate and inserting add on slots when MD is covering. --Reviews surgery case requests and assures that the orders are fully accurate and all necessary information is provided to the surgery schedulers. --Reviews work queues daily for completion of orders, pre-ops and misc. paperwork. --Completes necessary orders/requisitions as indicated in patient notes and by MDs protocol. --Work queues are kept current with all orders worked within 5-7 days of entry. --Accurately prepares temp chart, assuring that note/report/test results from prior visit is in the temp chart. Routinely has charts available 3 days prior to visit, and also includes patients added on once charts are prepped. -Assists with special projects as needed. -Other duties as needed and assigned by Supervisor. Minimum Qualifications: High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience. Preferred Qualifications: EMR and Orthopedic office experience preferred. Work Days: shifts vary - per diem Message to Applicants: G3: $16.00 - $25.88 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. Recruitment Office: MedBest Medical Management